Contact
Talk to a person
Whatever you’re unsure about, ask. A person reads every message, and we aim to reply within 2 working days. You don’t need an account.
Choose what it’s about
A question about asking or answering
Help and support form
A real person replies, usually within 2 working days.
Ask a questionLost your passkey, or can’t sign in
The help and support form works signed out. Tell us which device and browser you use.
A person checks it’s really you before helping you back in.
Get help signing inPrivacy and your data
A copy, a correction or deletion: the help and support form, or Settings if you’re signed in.
A reply within one month; deletion within 30 days of a confirmed request.
Ask about your dataReport a question, answer or image
The report form. No account needed.
A person reviews every report. Illegal content is removed as soon as we are aware of it.
Report contentA complaint about the service or a decision
The complaints form. No account needed.
Acknowledged within 2 working days; we tell you the outcome.
Make a complaintAppeal a held answer or a removal
Appeals, in the app.
A person replies within 5 working days.
Open appealsBusiness, team or agency enquiry
Tell us your volume and what you need.
A real person replies, usually within 2 working days.
Send a business enquiryDevelopers: a sandbox key, API or MCP help
Include an email address, and the requestId from any error.
A person replies. The email is also how we give key holders notice of API changes.
Contact the developer routeConnecting ChatGPT, Claude or another AI tool
Try the MCP setup guide first, then the developer route.
We’ll help you get connected.
MCP setup guideA security issue
The help and support form, with “Security” at the start of the subject. Leave out exploit details until we reply.
A person replies and arranges a private way to share the details.
Report a security issuePress, partnerships or research
The help and support form.
A real person replies.
Get in touchInvestors
Register interest on the investors page.
It is not an offer or invitation to invest.
Investors page
You can also email hello@pennyforyours.com.
Before you write: quick answers
- Is it free? Yes, during early access, on both sides. Pay and pricing questions.
- How do you check people? Trust and safety.
- What do you do with my data? Privacy in plain English.
- How do I connect Claude, Cursor or ChatGPT? MCP setup for each client.
- Everything else: the full FAQ.
Prefer to ask an AI assistant first?
Point ChatGPT, Claude or any assistant at pennyforyours.com/llms.txt. It’s a plain-text summary of how PennyForYours works, its rules and prices, written for AI tools and generated from the same source as this site, so it stays current. If the answer you get doesn’t match this site, the site is right, and we’d like to hear about it.
Who you’re talking to
PennyForYours is run in the UK by David Bryan, as a sole trader while the business is being set up. No company has been formed yet. A real person reads and answers every message; there is no chatbot and no phone line during early access. The help and support form works whether or not you are signed in.
What to include
- Your question or concern, in your own words.
- If it’s about a specific question or answer, the link or ID from the app.
- If it’s a developer issue, the
requestIdfrom the error. - An email address if you’re not signed in, so we can reply.
To ask for a copy of your data or to delete your account, use the data request form or Settings. The privacy notice explains how.
Questions about getting in touch
Can I ask my own AI assistant about PennyForYours?
Yes. Point it at pennyforyours.com/llms.txt, a plain summary of the service written for AI tools and generated from the same source as this site.
Who do I contact about privacy or a data request?
Use the help and support form, signed in or not, or Settings if you're signed in. We reply to data requests within one month.
How do I report a security issue?
Use the help and support form with "Security" at the start of the subject, and leave out exploit details until we reply. A person replies and arranges a private way to share them.
How quickly will you reply?
We aim to reply within 2 working days. Complaints are acknowledged within 2 working days, appeals get a reply within 5 working days, and data requests are answered within one month.
Is there a phone number?
Not during early access. Use the forms; a person reads every message.
Do I need an account to contact you?
No. The support, report and complaint forms work signed out. Add an email address so we can reply.
Will a person or a bot reply?
A person. Every message is read and answered by a real person.
Can I complain to someone else?
For data protection, yes: the Information Commissioner's Office, at ico.org.uk or on 0303 123 1113. Please let us try to put it right first.
Ready to ask a better question?
Ask real people. Get paid to be one.
Free during early access. We review requests by hand. Have an invite code? Join