For business owners · Websites
Website feedback from real people
OakLoop sells refill deliveries. On its homepage, a bottle and doorstep photo seem to explain that clearly, until a stranger reads it as a repair service. That is the sort of website feedback you can get from one screenshot and one question. Verified UK adults answer in their own words; we aim for first answers within about 15 minutes in UK daytime, with slower replies possible for now.
We review requests by hand.
Questions when you rate my website
Start with the decision your page needs to support. A homepage may need visitors to understand the offer before they think about buying.
- Example: What does OakLoop do: refills, repairs or advice?
- Who do you think this website is for?
- How much would you trust this page, from 1 to 5?
These are quick first-impression and rating questions. To rate your website for a different goal, crop the screenshot to the part a visitor would actually see.
What a website feedback tool returns
Illustrative OakLoop example: eight of 20 people say refills, six say repairs and six say advice. The bottles register with some readers, but the page has lost more than half the group before they reach the offer. An edit is obvious enough to try: put ‘refill delivery’ in the headline. Test that edit separately rather than assuming it fixes every confusion.
How to ask from a screenshot
- Capture the page as an image. Links and live-site visits are not available yet, so upload a PNG, JPEG or WebP screenshot.
- Ask one neutral question and select 5 to 50 UK adults. They answer without your business name or earlier votes.
- Read the split or average rating, each one-line reason and the short summary. Make one clear change, then compare it.
Browse the full list of quick questions if you need to check a logo or landing page separately.
Why outside reactions help
Inside the business, everyone knows what OakLoop sells. A new visitor has only the screen in front of them. If the headline points one way and the photograph points another, somebody will tell you. You get the split and the reasons, with a signed receipt for each answer. Read about the checks behind the receipt.
Honest limit: This is feedback on a screenshot, not a visit to the working site. People cannot click, scroll, test a form or show where they abandon a journey. The pool is a mix of UK adults without demographic targeting, and small groups are noisy. Use analytics and real usability sessions when you need behaviour rather than first impressions.
What website feedback costs
Asking is free during early access. At paid launch, a quick take starts from 30p an answer plus 50p a question (launch example). Twenty quick takes would cost about £6.50. You see a quote before asking.
Your questions, answered
How do I get honest feedback on my website?
Show the top of the page to people who have never visited it. Ask ‘What does this company do?’ before asking whether they like the design. The illustrative OakLoop result says the offer is misunderstood; a general satisfaction score might hide that. Make a single edit, and test the revised screen.
Where can people rate my website?
You can ask verified UK adults for a 1-to-5 rating of a screenshot here, by invitation during early access. Name the thing you want rated, such as clarity or trust. A number on its own is thin feedback; the short explanation beside each answer tells you what to inspect.
Can testers visit my live site?
No. Current quick takes use text or one uploaded image, not a live link. Upload a screenshot of the relevant screen instead. Phone tests, recordings and more involved feedback are planned for later, so use a dedicated usability-testing service if you need clicks, tasks or navigation evidence now.
What questions should I ask about my website?
Ask what the business does, who the page seems to serve, or what the visitor expects the main button to do. Pick one question per ask. For a homepage, start with comprehension; for a checkout screen, you may need a different research method because the person cannot interact with it here.
Is a website feedback tool better than analytics?
They answer different questions. Analytics shows what people did on your live site; a quick screenshot test gives reasons for an outside reaction. Neither replaces observed usability sessions when a task or form is failing. In the OakLoop illustration, the reason to revise the headline comes from the wrong interpretations, not a traffic metric.
How much does website feedback cost?
Asking is free during early access. At paid launch, a quick take starts from 30p an answer plus 50p a question (launch example), so 20 responses would be about £6.50. The quote displayed before posting shows the actual price.
Find out what people really think.
Free during early access. No card needed.
Free during early access. We review requests by hand. Have an invite code? Join