For sellers · Product feedback
Product feedback before you launch
Use product feedback to check a decision you can still change. Crowdsourced feedback here means a small group reading one image, not a claim about buyers at large. Prototype feedback here is a first reaction to an image, not a hands-on trial. We aim for first answers within about 15 minutes in UK daytime; replies may be slower for now.
We review requests by hand.
Questions for product feedback
A product image can reveal an immediate preference, but it cannot stand in for handling the product. Ask about the choice you can change now:
- Example: SummitSip asks which bottle someone would buy: A, green with a screw lid, or B, coral with a carry handle.
- What would make this bottle more useful at first glance?
- How sturdy does the product look in the photograph, from 1 to 5?
What crowdsourced feedback returns
Illustrative result: In the illustrative SummitSip result, B gets 14 of 20 picks and A six. Reasons mention the carry handle as useful and the green bottle as simpler. The next step is to decide whether portability is central to the product, then check that a real customer sees the same benefit. A photograph cannot prove the handle works well in use.
How to show a prototype fairly
Photograph both versions under the same light and at the same scale, then put them side by side in one image. Ask about a buying decision, not just which looks nicer. Members answer blind and explain their choice; you receive the split and reasons. A second question can check what the product appears to do.
The Ask hub covers other formats.
What prototype feedback can reveal
Crowdsourced feedback can reveal a practical objection your team has stopped seeing. A person who has not handled the product reads the photograph as a shopper might, with no design notes to help them. Their uncertainty is worth inspecting before you print or stock anything.
Honest limit: People are reacting to images, not holding the bottle. They are mixed UK adults, not your customer list. A stated choice does not forecast orders, and the answers cannot be presented as customer reviews or testimonials.
What it costs
Asking is free during early access, by invitation. At paid launch a quick take starts from 30p an answer plus 50p a question (launch example); 20 quick takes would come to about £6.50. You see the quote before asking.
Your questions, answered
How do I get product feedback before launch?
Show people a clear picture of the product and ask about a decision you can make from it. A choice between two versions is more useful when the reasons tell you what feature people noticed. Confirm important findings with your actual customers before committing to stock.
What is crowdsourced feedback?
It is feedback collected from people outside your own team. Here, verified UK adults answer a single question about text or an image and explain their pick. The small pool is useful for a quick outside view, not a representative market study.
Can I get feedback on a prototype photo?
Yes. Upload a photograph or render as PNG, JPEG or WebP. If you compare two versions, use a single side-by-side image with similar lighting and scale. Say plainly when the image is a render rather than a finished product.
Can people test the product physically?
Not through the current quick-take service. Members see the image on their own screens and can comment on what it suggests. They cannot assess weight, grip, material quality or durability without handling the item.
Can I use the answers as reviews?
No. These are private opinions for your own product decision, not customer reviews. Members may never have bought or used the product. Do not publish their words as testimonials or suggest that a preference vote came from customers.
How much does this test cost?
During invitation-only early access, asking is free. At paid launch, the example rate is 30p per answer plus 50p per question, so 20 answers would be about £6.50. You see the quote before posting. This covers reactions to an image, not a hands-on product trial or the cost of making a prototype.
Find out what people really think.
Free during early access. No card needed.
Free during early access. We review requests by hand. Have an invite code? Join